Question?
The team here at Fleeky Lash Products pride ourselves on our outstanding customer service. We’ve collated a number of key questions which we’re asked and have included them below. However, if your question is not listed below, please click here to leave us a message and one of the team will be in touch shortly!
Are your products Cruelty Free?
Yes, we only use products which are cruelty free.
What Lengths are available in your lashes?
Our lashes come in a range of different lengths, thickness and curl. Upon selecting one of our stunning lash sets, you can select your perfect lash length, thickness and curl from the drop down box.
What Thickness are your lashes?
Our lashes come in a range of different lengths, thickness and curl. Upon selecting one of our stunning lash sets, you can select your perfect lash length, thickness and curl from the drop down box.
What Curl are your lashes?
Our lashes come in a range of different lengths, thickness and curl. Upon selecting one of our stunning lash sets, you can select your perfect lash length, thickness and curl from the drop down box.
The product I want isn't in stock, please help
We’re sorry that your product is out of stock!
We aim to replenish our stock as soon as possible and are constantly updating our website to reflect our available stock. If you favourite product is still showing out of stock, then please drop us a message and the team will be able to provide some further information on future availability.
Do I need an account to shop?
No, you don’t need an account. You can checkout as a guest, but you will need to re-enter your address and details when you return to our store again. An account allows you to quickly checkout and view your previous orders!
Can I return my item?
Yes, we do accept returns, but only where the product is still in an unused condition and is still in the same condition when it was sold. We regret to advise that we cannot return used or opened items, unless faulty.
Please contact us within 7 days if there is an issue with your product.
Please Note: Sale items are non-refundable and non-returnable.
There's an issue with my parcel, who do I contact?
We’re sorry to hear that you’ve got an issue with your parcel. To allow us to get this resolved quickly for you, please visit our contact page and send us a message. One of the team will then be in touch to resolve the issue for you.